Replace a stack of subscriptions with one fair monthly price. Every plan includes UK support, UK hosting and free updates.
For sole traders getting organised.
Billed monthly · min 1 user
For growing teams that want it all joined up.
Billed monthly · min 2 users
For established teams running everything in CRMit.
Billed monthly · min 5 users
For multi-site businesses needing a bespoke setup.
Tailored to your needs
All prices exclude VAT. Usage-based extras (WhatsApp, SMS, letters, AI & social) are billed from a transparent prepaid wallet — top up only what you use.
One SIM roaming across O2, Vodafone, EE & Three — low blackspot for running CRMit on mobile or tablet on the job. Plans from £7.50/mo.
Turn your free WiFi into customer records that feed marketing and loyalty — on secure UniFi with a separate guest VLAN. £15/site for up to 5 access points, up to 10 sites. Beyond that we tailor a quote.
The intelligent slot finder that books by real drive time. Every new account starts with 50 free Smart Search credits to try it. After that, pay as you go at 15.4p a search, or buy a discounted Smart Search Pack — from £4.95, down to 8p a search in bulk — all from your prepaid wallet.
| Smart Search Pack | Pack price | Price / search | Save vs pay-as-you-go |
|---|---|---|---|
| Free trial · 50 credits, one-off for new accounts | Free | — | — |
| Pay as you go · billed per search, no pack | 15.4p / search | 15.4p | — |
| 50 searches | £4.95 | 9.9p | 36% |
| 100 searches | £10.00 | 10.0p | 35% |
| 250 searches | £25.00 | 10.0p | 35% |
| 500 searches | £49.00 | 9.8p | 36% |
| 1,000 searches | £95.00 | 9.5p | 38% |
| 2,500 searches | £225.00 | 9.0p | 42% |
| 5,000 searches | £425.00 | 8.5p | 45% |
| 10,000 searches | £800.00 | 8.0p | 48% |
Prices ex VAT, from your prepaid wallet. A Top-10 Smart Search is the standard rate; Balanced, Maximum Accuracy and detour route-aware searches use proportionally more. Unused searches don’t roll over. Estimate your team’s usage →
Add a WhatsApp Business number to CRMit for £10/mo per number, then only pay for the messages you send — drawn straight from your prepaid wallet.
When a customer messages you first, a 24-hour window opens — reply as much as you like for the rest of the day and it costs next to nothing. The clock resets every time they message again. Reaching out cold costs a little more, depending on why you’re getting in touch.
| WhatsApp message | Price each |
|---|---|
| Two-way chat They messaged first — e.g. “Can I book for 4 on Friday?” and your replies, free for 24 hours. |
from 1p |
| Practical message You start it — “Your order’s on its way”, appointment reminders, confirmations. |
3.5p |
| Security code One-time login & verification codes. |
7p |
| Promotion Marketing & offers — “20% off this weekend” and newsletters. |
12p |
Prices per message, ex VAT, taken from your prepaid wallet. A customer who’s chatting with you is the cheapest to reach; marketing is the dearest with no bulk discount — so it’s the line to watch.
A typical small business juggles five or more tools. CRMit replaces them with one.
~£25/user · replaced
~£20/mo · replaced
~£30/user · replaced
~£35/mo · replaced
~£25/mo · replaced
One bill from £19/user
Yes — every plan starts with a free 14-day trial. No card details required, and you can invite your team and import data straight away.
Absolutely. Upgrade, downgrade or cancel whenever you like from your account settings. Monthly plans are rolling with no long contracts.
Things with a per-message cost — SMS, WhatsApp, printed letters, AI content and social posting — are drawn from a prepaid wallet so you only pay for what you actually use. You set a low-balance threshold and it can auto-top-up.
It all comes down to who starts the conversation. When a customer messages you first, a 24-hour window opens and your replies cost from just 1p each. Messages you start cost a little more depending on the type — 3.5p for a practical message (reminders, confirmations), 7p for a security code, and 12p for marketing. Each WhatsApp number is £10/month, and per-message costs come from your prepaid wallet.
Guest WiFi is a £15/month bolt-on per site, covering up to 5 UniFi access points. Every login becomes a customer record in CRMit, on a secure separate VLAN fenced off from your POS and back office. The standard plan covers up to 10 sites; beyond that we tailor an estate quote. Access points, switches and the VLAN router are quoted separately — we’ll spec what you need on the demo. More on Guest WiFi.
Smart Appointment Search — the intelligent slot finder that books by real drive time — gives every new account 50 free Smart Search credits to try it out, as a one-off. After that you can pay as you go at 15.4p a search, or buy a discounted Smart Search Pack: packs run from £4.95 for 50 searches down to 8p a search on the 10,000 pack, all drawn from your prepaid wallet. A standard search evaluates a Top-10 shortlist; Balanced, Maximum Accuracy and detour route-aware searches use proportionally more. Unused searches don’t roll over. Estimate your usage.
Yes. You can import customers and products yourself in minutes, and on Business & Enterprise plans our UK team will guide your migration.
Your data is hosted in the UK, with role-based access and a full audit trail on every plan. Each business gets its own isolated database.
No card, no commitment. Or book a demo and we’ll walk you through it.