← All features Comms · Shared inbox

Every conversation, one inbox

Email, text, WhatsApp and calls all land in one shared inbox, tied to the right customer — so your whole team can reply fast and never drop the ball.

● One team inbox

Stop juggling tabs and devices

No more switching between a personal inbox, a mobile and three apps. Every channel comes together, with full customer context beside each message.

  • Email, SMS, WhatsApp & call logs in one place
  • Each thread linked to its customer & contact
  • Assign conversations & hand over with context
  • See the full history before you reply
Shared inbox
What’s inside

Talk to customers their way

✉️

Email

Connect your mailboxes and capture inbound mail against the right record.

💬

SMS

Two-way texting with templates and merge fields for fast, personal replies.

🟢

WhatsApp

Meet customers on the channel they already use every day.

📞

Calls

Inbound & outbound calls logged and matched to contacts automatically.

🧩

Templates

Reusable replies and snippets keep your team consistent and quick.

🔐

Consent & opt-in

Respect channel preferences and opt-ins so outreach stays compliant.

● Faster, together

A team that never misses a message

Shared visibility means anyone can pick up where a colleague left off — and automations can reply or route the easy stuff for you.

  • Shared, assignable conversations
  • Auto-replies & routing with workflows
  • Turn a message into a lead, job or task instantly
Conversation with customer context
Better together

Works seamlessly with

Bring every conversation together

Book a demo and see your inbox, calls and messages joined up with your customers.